IT Outsourcing

Your IT department, run by Overwan.

We run your IT Department's functions in outsourcing — full or partial replacement.

We take over your IT department either fully or partially. Our IT management positions IT as effective business support, ensuring efficiency at a fair cost.

Full or partial replacement

We act as your full IT department or complement the in-house team in specific areas (cloud, security, networks, systems).

IT as business support

Cost-effective solutions that ensure efficiency at a fair price.

Multidisciplinary team

Specialized engineers, dedicated SPOC and monthly KPI reporting.

Highlights

Frequently asked questions

How long does IT Outsourcing take to implement?

It depends on scope, but most IT Outsourcing engagements kick off within 2 to 4 weeks of signing. We run discovery, design and a phased rollout plan to minimize risk and operational impact.

How is IT Outsourcing priced?

Either fixed-price (turnkey project) or subscription/OPEX (monthly). After discovery we send a detailed proposal with scope, deliverables, SLAs and team — no hidden fees.

What SLAs do you offer for IT Outsourcing?

Response SLAs from 15 minutes for critical incidents (P1), with 24x7x365 coverage where applicable. We report auditable monthly metrics: availability, MTTR, SLA compliance and business KPIs.

Do you work with our existing infrastructure and vendors?

Yes. We are vendor-agnostic and integrate with Microsoft, Cisco, Fortinet, VMware, AWS, Azure, GCP, Veeam and 25+ vendors. We reuse existing investments whenever it makes technical and financial sense.

How do you ensure security and compliance (NIS2, GDPR, ISO 27001)?

We apply Zero Trust principles, encryption in transit and at rest, environment segregation and continuous auditing. Documentation aligned with NIS2, GDPR, ISO 27001 and DORA, with audit-ready reports.

How do we move forward?

Book a free discovery call. In 30-45 minutes we understand context, identify quick wins and send a proposal within 5 business days.