Backup & Disaster Recovery
3-2-1 strategies with Veeam, Nakivo and cloud replication. Periodic, audited recovery tests.
Services
IT outsourcing, 24x7x365 support, licensing and specialised services: audit, site survey and project management. Replace or reinforce your internal IT team.
Infrastructure Management
We operate servers, networks, virtualization, backup and disaster recovery with modern automation and observability.
Specialised Services
Audit, Site Survey and Project Management (PMI/PMBoK®). Optimisation of the client's internal processes.
Licensing
Strategic partner for assessing and managing licensing contracts — on-prem and cloud-as-a-service.
24x7x365 Technical Support
Assistance, monthly/quarterly contracts and hour packages. Auditable metrics and our own tooling.
IT Outsourcing
We run your IT Department's functions in outsourcing — full or partial replacement.
Frequently asked questions
Do you fully replace an internal IT department?
Yes. In full outsourcing we take over the whole operation — N1/N2/N3 helpdesk, infrastructure, security and vendors. In a partial model we complement your internal team on specific areas like cybersecurity, cloud or 24/7 support.
What's the response SLA?
Default: P1 (critical) in 15 min, P2 in 1h, P3 in 4 business hours. Tighter SLAs are contracted case by case. All tickets are auditable in our portal.
Do you work with contracts without hour packages?
Yes. Our outsourcing and 24/7 support contracts have unlimited scope within the agreed perimeter — no time bank to burn through, no per-incident billing.
How fast can you start?
Typical onboarding in 2–4 weeks: discovery, inventory, documented transition and phased go-live. For emergencies we cover same-day on a best-effort basis.
Do you cover cybersecurity and compliance (NIS2, GDPR)?
Yes. We run a 24/7 SOC with managed SIEM/SOAR/EDR, perform hardening, vulnerability management and support NIS2, GDPR, ISO 27001 and DORA audits.
How much does it cost?
Outsourcing equivalent to 3 in-house techs with 24/7 SLA typically lands between €60–120k/year — 50–60% below the total cost of an internal team. We always run a discovery session before quoting.