Specialized Services
Technical consulting, audits, infrastructure assessments and IT project management.
Specialized consulting and technical assessment services, including infrastructure and security audits, network and Wi-Fi surveys, technology planning and IT project management.
The evolution of infrastructures and information systems demands rigorous technical assessments, proper planning and specialized support. Overwan provides consulting and technical intervention services to help organizations analyze their technology environments, identify needs and define solutions aligned with their operational and business objectives. From audits and technical assessments (site surveys) to project planning and management, we help structure interventions, identify risks and oversee the implementation of improvements to IT infrastructures and systems.
Audit and technical assessment
We carry out technical assessments of infrastructures, networks, systems and security configurations, with the goal of identifying weaknesses, operational risks and opportunities for improvement. Activities may include configuration analysis, architecture assessment, review of technical controls and vulnerability identification, in line with the scope defined for each engagement. Results are documented in technical reports, accompanied by recommendations and improvement proposals, supporting the definition of priorities and the planning of the necessary actions.
Technical assessments and Site Surveys
We perform technical surveys of network infrastructures, structured cabling and wireless environments to support the sizing, implementation or improvement of existing solutions. The work may include analysis of Wi-Fi coverage, signal strength, interference, capacity, the physical characteristics of the spaces and the identification of technical constraints. Based on the results, we prepare recommendations for the design or optimization of the infrastructure, taking into account the expected performance, coverage, security and usage requirements.
IT project planning and management
We support the planning, coordination and monitoring of technology projects, from the definition of requirements and objectives through to the implementation and delivery of solutions. Activities may include scope definition, resource and timeline planning, vendor management, risk identification and management, execution control and validation of deliverables. We adopt structured project management practices, tailored to the size, complexity and requirements of each initiative, fostering communication among the parties involved and documentation of the activities carried out.
Highlights
- IT infrastructure and security audits
- Technical network and Wi-Fi surveys
- Assessment of technology needs and risks
- Solution planning and definition
- IT project management and monitoring
- Technical reports and improvement recommendations
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Frequently asked questions
How long does Specialised Services take to implement?
It depends on scope, but most Specialised Services engagements kick off within 2 to 4 weeks of signing. We run discovery, design and a phased rollout plan to minimize risk and operational impact.
How is Specialised Services priced?
Either fixed-price (turnkey project) or subscription/OPEX (monthly). After discovery we send a detailed proposal with scope, deliverables, SLAs and team — no hidden fees.
What SLAs do you offer for Specialised Services?
Response SLAs from 15 minutes for critical incidents (P1), with 24x7x365 coverage where applicable. We report auditable monthly metrics: availability, MTTR, SLA compliance and business KPIs.
Do you work with our existing infrastructure and vendors?
Yes. We are vendor-agnostic and integrate with Microsoft, Cisco, Fortinet, VMware, AWS, Azure, GCP, Veeam and 25+ vendors. We reuse existing investments whenever it makes technical and financial sense.
How do you ensure security and compliance (NIS2, GDPR, ISO 27001)?
We apply Zero Trust principles, encryption in transit and at rest, environment segregation and continuous auditing. Documentation aligned with NIS2, GDPR, ISO 27001 and DORA, with audit-ready reports.
How do we move forward?
Book a free discovery call. In 30-45 minutes we understand context, identify quick wins and send a proposal within 5 business days.