Observability & AIOps
Active 24/7 monitoring with alerts and self-resolution.
End-to-end Observability and AIOps: correlated metrics, logs, and traces, anomaly detection, and automated 24/7 remediation.
End-to-end Observability of infrastructure, applications, and services: correlated metrics, logs, and traces in a single view. AIOps-assisted anomaly detection and automated remediation of recurring incidents, with continuous 24/7 operation.
Observability
Collection and correlation of metrics, logs, and traces from hosts, services, and applications, with configurable dashboards and alerts.
AIOps and automation
Anomaly detection, alert noise reduction, and automated remediation of recurring incidents.
Operation
Active 24/7 monitoring, with escalation and reporting.
Highlights
- Grafana
- Datadog
- AIOps
- SRE
Typical use cases
- 24/7 NOC
- Multi-site
- Datacenter
- Hybrid Cloud
Frequently asked questions
How long does Observability & AIOps take to implement?
It depends on scope, but most Observability & AIOps engagements kick off within 2 to 4 weeks of signing. We run discovery, design and a phased rollout plan to minimize risk and operational impact.
How is Observability & AIOps priced?
Either fixed-price (turnkey project) or subscription/OPEX (monthly). After discovery we send a detailed proposal with scope, deliverables, SLAs and team — no hidden fees.
What SLAs do you offer for Observability & AIOps?
Response SLAs from 15 minutes for critical incidents (P1), with 24x7x365 coverage where applicable. We report auditable monthly metrics: availability, MTTR, SLA compliance and business KPIs.
Do you work with our existing infrastructure and vendors?
Yes. We are vendor-agnostic and integrate with Microsoft, Cisco, Fortinet, VMware, AWS, Azure, GCP, Veeam and 25+ vendors. We reuse existing investments whenever it makes technical and financial sense.
How do you ensure security and compliance (NIS2, GDPR, ISO 27001)?
We apply Zero Trust principles, encryption in transit and at rest, environment segregation and continuous auditing. Documentation aligned with NIS2, GDPR, ISO 27001 and DORA, with audit-ready reports.
How do we move forward?
Book a free discovery call. In 30-45 minutes we understand context, identify quick wins and send a proposal within 5 business days.