Unified Communications

Scalable IP PBX, without additional licenses.

Scalable IP PBX with full integration: secure calls, softphones, SIP devices, and centralized management — without extra licensing.

Unified Communications solution based on a centralized call management architecture. The IP PBX is responsible for managing public line calls and correct internal routing. A scalable solution that accompanies company growth, with connection to mobile (SIP) devices and softphones.

Architecture

Centralized and scalable IP PBX, with external and internal call management and no additional licenses required for growth.

Devices and operation

Connection of mobile SIP devices and softphones for PC and smartphone, integrated control and reporting interfaces, and simple and fast incident recovery.

Highlights

• IP PBX
• SIP
• Softphone
• VoIP

Typical use cases

• Multi-site offices
• Call centers
• Hospitality
• Growing SMEs

Frequently asked questions

How long does Unified Communications take to implement?

It depends on scope, but most Unified Communications engagements kick off within 2 to 4 weeks of signing. We run discovery, design and a phased rollout plan to minimize risk and operational impact.

How is Unified Communications priced?

Either fixed-price (turnkey project) or subscription/OPEX (monthly). After discovery we send a detailed proposal with scope, deliverables, SLAs and team — no hidden fees.

What SLAs do you offer for Unified Communications?

Response SLAs from 15 minutes for critical incidents (P1), with 24x7x365 coverage where applicable. We report auditable monthly metrics: availability, MTTR, SLA compliance and business KPIs.

Do you work with our existing infrastructure and vendors?

Yes. We are vendor-agnostic and integrate with Microsoft, Cisco, Fortinet, VMware, AWS, Azure, GCP, Veeam and 25+ vendors. We reuse existing investments whenever it makes technical and financial sense.

How do you ensure security and compliance (NIS2, GDPR, ISO 27001)?

We apply Zero Trust principles, encryption in transit and at rest, environment segregation and continuous auditing. Documentation aligned with NIS2, GDPR, ISO 27001 and DORA, with audit-ready reports.

How do we move forward?

Book a free discovery call. In 30-45 minutes we understand context, identify quick wins and send a proposal within 5 business days.