24x7 Technical Support in Coimbra

Coimbra is a hub of health, biotech and software around its university, with many innovative companies.

Looking for 24x7 technical support in Coimbra? Overwan is a Portuguese IT company supporting organisations across the district of Coimbra (Central Portugal) — including Coimbra, Figueira da Foz, Cantanhede. We combine remote support with on-site visits whenever needed.

We cover the whole district of Coimbra: Coimbra, Figueira da Foz, Cantanhede and remaining municipalities. Certified team, reply within 24 business hours and guaranteed SLA.

• Multiple channels (phone, email, portal)
• Remote and on-site
• Auditable SLA

Do you travel to Coimbra?

Yes. Our team covers Coimbra, Figueira da Foz, Cantanhede and the whole district of Coimbra, combining remote assistance with on-site visits.

What company sizes do you work with in Coimbra?

From SMEs to large organisations — we adapt 24x7 technical support to each company's reality in Coimbra.

Do I need a lock-in contract?

No. There's one-off assistance without a contract, plus monthly/quarterly contracts and hour packs.

Is support really 24x7?

Yes, 24 hours a day, 7 days a week, 365 days a year, according to the contracted level.

How do I know you meet the SLA?

Every incident is logged and measured, with periodic reporting.