IT Outsourcing in Coimbra

Coimbra lives largely on health, biotech and software, around its university and hospital centre, with plenty of innovative companies and academic spin-offs. As they handle sensitive data, they need high security and availability.

Looking for it outsourcing in Coimbra? Overwan is a Portuguese IT company supporting organisations across the district of Coimbra (Central Portugal), including Coimbra, Figueira da Foz, Cantanhede. We combine remote support with on-site visits whenever needed.

We cover the whole district of Coimbra: Coimbra, Figueira da Foz, Cantanhede and remaining municipalities. Certified team, reply within 24 business hours and guaranteed SLA.

• Dedicated SPOC
• L1 · L2 · L3 helpdesk
• Monthly KPIs

Do you travel to Coimbra?

Yes. Our team covers Coimbra, Figueira da Foz, Cantanhede and the whole district of Coimbra, combining remote assistance with on-site visits.

What company sizes do you work with in Coimbra?

From SMEs to large organisations, we adapt it outsourcing to each company's reality in Coimbra.

Can I outsource just part of it?

Yes. You can hand over the whole department or just specific areas (cloud, networks, security, systems).

Do you replace our in-house team?

We complement it, full replacement or targeted reinforcement.

How do I control the service?

Through a contracted SLA and monthly KPI reporting.