IT Outsourcing in Vila Real

Vila Real and the Douro live on wine, agri-industry and the UTAD university, with companies digitalising production and management.

Looking for it outsourcing in Vila Real? Overwan is a Portuguese IT company supporting organisations across the district of Vila Real (North of Portugal) — including Vila Real, Chaves, Peso da Régua. We combine remote support with on-site visits whenever needed.

We cover the whole district of Vila Real: Vila Real, Chaves, Peso da Régua and remaining municipalities. Certified team, reply within 24 business hours and guaranteed SLA.

• Dedicated SPOC
• L1 · L2 · L3 helpdesk
• Monthly KPIs

Do you travel to Vila Real?

Yes. Our team covers Vila Real, Chaves, Peso da Régua and the whole district of Vila Real, combining remote assistance with on-site visits.

What company sizes do you work with in Vila Real?

From SMEs to large organisations — we adapt it outsourcing to each company's reality in Vila Real.

Can I outsource just part of it?

Yes. You can hand over the whole department or just specific areas (cloud, networks, security, systems).

Do you replace our in-house team?

We complement it — full replacement or targeted reinforcement.

How do I control the service?

Through a contracted SLA and monthly KPI reporting.