IT Outsourcing in Porto

Porto and its metropolitan area are an industrial, tech and port engine, with thousands of companies, from traditional industry to startups and shared-service centres. This density calls for high-performance IT, secure and available at all times.

Looking for it outsourcing in Porto? Overwan is a Portuguese IT company supporting organisations across the district of Porto (North of Portugal), including Porto, Vila Nova de Gaia, Matosinhos, Maia, Gondomar. We combine remote support with on-site visits whenever needed.

We cover the whole district of Porto: Porto, Vila Nova de Gaia, Matosinhos, Maia, Gondomar and remaining municipalities. Certified team, reply within 24 business hours and guaranteed SLA.

• Dedicated SPOC
• L1 · L2 · L3 helpdesk
• Monthly KPIs

Do you travel to Porto?

Yes. Our team covers Porto, Vila Nova de Gaia, Matosinhos, Maia, Gondomar and the whole district of Porto, combining remote assistance with on-site visits.

What company sizes do you work with in Porto?

From SMEs to large organisations, we adapt it outsourcing to each company's reality in Porto.

Can I outsource just part of it?

Yes. You can hand over the whole department or just specific areas (cloud, networks, security, systems).

Do you replace our in-house team?

We complement it, full replacement or targeted reinforcement.

How do I control the service?

Through a contracted SLA and monthly KPI reporting.