Tomás Romão

Service & Monitoring Manager @ Overwan

Service & Monitoring Manager at Overwan, responsible for overseeing managed services operations and the continuous monitoring of client infrastructures. Ensures the proactive detection of incidents, compliance with service levels and the delivery of operational insights that support continuous improvement and the ongoing availability of technology services.


Articles by Tomás Romão

ITDR: detecting identity risks before an incident

ITDR helps organisations treat identity as a critical attack surface by combining visibility, detection and response across hybrid environments.

How to optimize Generative AI infrastructures with AIOps

Generative AI demands increasingly complex infrastructures. Discover how AIOps helps optimize resources, control costs, and ensure performance in high-demand environments.

AIOps and NIS2: enhancing operational resilience through automation

AIOps helps organizations strengthen monitoring, accelerate incident response, and support compliance with the operational requirements of the NIS2 Directive.

How Observability and AIOps help accelerate incident response

The correlation of metrics, logs, and traces enables faster problem identification. Discover how Observability and AIOps can improve operational efficiency.

Managed SOC/NOC for SMEs: an alternative to 24/7 in-house operations

Continuous monitoring requires specialized skills, defined processes and operational capacity. Discover how a managed model can help strengthen the security and operations of SMEs.