Runbooks: turning incident response into repeatable operations
Well-designed runbooks reduce improvisation, accelerate decisions and make incident response more consistent across teams, shifts and providers.
Chief Executive Officer @ Overwan
Chief Executive Officer of Overwan, with more than 20 years of experience leading technology, consulting and IT infrastructure projects. Responsible for defining the company's strategic vision, developing partnerships and driving business growth, with a strong focus on building high-performing teams and delivering innovative technology solutions that enhance competitiveness and accelerate the digital transformation of organizations across Portugal and Europe.
Well-designed runbooks reduce improvisation, accelerate decisions and make incident response more consistent across teams, shifts and providers.
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