Pedro Pereira

Operations Director @ Overwan

Operations Director at Overwan, responsible for coordinating and overseeing the company’s technical operations. Leads operational teams, ensures service quality and drives continuous process improvement, guaranteeing service level compliance, customer satisfaction and operational excellence across all managed services.

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Articles by Pedro Pereira

Hybrid Cloud Software Licensing: Avoiding Hidden Costs

Hybrid cloud changes how software is installed, measured, and audited. Learn how to govern licenses before migrations, renewals, and audits.

External attack surface: visibility before the alert

The external attack surface changes with cloud, SaaS, domains and integrations. Learn how to gain visibility without turning management into operational noise.

CMDB: managing dependencies before the incident

A CMDB only creates value when it reflects actual services, dependencies, and responsibilities. Learn how to make it useful for operations, risk, and continuity.

IT Outsourcing vs. In-house Team: What's the Real Cost?

Visible and invisible costs, operational risks, and resource management. Discover when it makes sense to opt for an in-house team or an outsourcing model.